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Bill's avatar

Where we live we have a Walmart and a Kroger side by side. We use both stores. The self checkout at Walmart works easily even with fresh produce that needs to be weighed. Kroger, on the other hand, has a self check out system that never shuts up. It is constantly nagging at you to do this or that. We seem to need much more help with stoppages and cryptic messages in Kroger. The upshot is that we always use self checkout at Walmart and never at Kroger.

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Emily's avatar

I think the value of human interaction cannot be underestimated. I always go to the cashier as experience shows it's (a) faster but (b) it's simply more enjoyable. It's nice to interact with a human, have a chat, share a smile and to keep someone employed. Cashiers are skilled at what they do and should be recognised as such.

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