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PepperyPisces's avatar

Love your Substack and the way you think about operations strategy and make it interesting to the layperson! I learned so much reading this article (and it answered a lot of questions I didn't even know I was asking).

My one bit of feedback is that somewhere over the past ~6 months, I have noticed a familiar formatting and writing style in your posts that didn't used to be there. All of us use AI platforms to help us draft or refine our ideas, so I'm not faulting you there at all, but when it's possible, see if you can re-infuse the posts with your own personality and quirks before publishing. I'm OK reading a paragraph with 3+ sentences; in fact, I find all the AI-finessed one-sentence paragraphs with staccato rhythm to be distracting, in part because they don't sound like you or any real writer I know. Believe me, the siren's song of AI calls to me, too, but there's something missing when we give up our true voice.

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