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Good article! Massachusetts used their state of emergency declaration during the pandemic to ban all surge pricing. So pricing on uber/lyft are still relatively low but the wait times are out of control because there are no driver incentives to come back. I'm not sure if other states are struggling with this same problem as well and I figured surge pricing would help get drivers back but it seems like your point on inertia is compounding the problem across the country.

https://www.nbcboston.com/news/local/need-an-uber-or-lyft-in-boston-expect-a-long-wait-it-takes-forever/2347540/

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I never understood this ban on surge pricing. It's as if the drivers are not tax-paying citizens.

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