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Great article, Professor Allon. I'm wondering if this concept works in primary care (or pediatric care) where the hours of operation don't necessarily align with consumer needs? For example, most parents want to bring their child for a sick visit after 5pm when they return from work and realize something is wrong. Yet, most peds clinics have few sick appointments and rarely stay open after 5pm or on weekends when visits are most needed or most convenient. Again, very different business model than a pizzeria or bespoke, bougie stereo store.

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I agree. I don't think it works. The pediatric care example is more related to the pharmacist example I have in the article. The limited working hours are driven by the scarce resource (physicians) which are limiting the available hours to the detriment of their patients.

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