Sitemap - 2025 - Gad’s Newsletter

The Secret Sauce of Managing Variety Through Modularity And Commonality in Fast-Casual Dining

All the Lonely Travelers: A Requiem for the Solo Flyer

Rent the Runway: When Complexity Collides with Scale

One App to Rule Them All: Airbnb Declares War on Hotels, Hosts, and Its Own Simplicity

Uber’s Route Share: Why the Ride-Hailing Giant Is Embracing Fixed-Route Commuter Transit

The Newark Air Traffic Control Meltdown: A Preventable Crisis

Too Transparent to Handle: When Companies Overshare Their Tariffs

The Great Flattening: Why Companies Are “Unbossing”

Starbucks’ New Dress Code: Why Uniforms Don’t Make the Culture

REAL ID and Unreal Lines: TSA’s New Travel Adventure

Planning Without Predictions: How Apple Navigates Supply Chain Uncertainty

Tariff Turbulence: The End of Inexpensive Apparel

Small Failure, Big Disruption: Lessons in Resilience from Heathrow’s Fire Case

Who’s Got Time for That? The Strange Economics of Line-Sitting

Bags No Longer Fly Free: Southwest’s Strategic Gamble

The Rise and Reckoning of Scooter-Sharing: Economics, Operations, and Viability

Trigger Warning: Your Gig Platform is About to Get Ghosted

When Personalization Feels Fake: Starbucks’ Cup Messages, AI, and the Quest for Genuine Connection

SpaceShoring: When Offshoring Just Isn’t Far Enough

Predictable Chaos: Trump’s Tariffs and the Fragility of Global Supply Chains

Congestion Pricing: Because Nothing Says ‘New York’ Like Paying More to Get Less

Let It Snow, Let It Go: The SnowVendor’s Dilemma

India’s Operations Revolution: Lessons from Zepto, Rebel Foods, and the Dabbawalas

Ski Lift Pricing and the Lessons from Vail’s Challenge

The Downfall of Red Lobster. Private Equity and the Complexities of the Restaurant Industry