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Summer Travel and the Changing Landscape of Airline Loyalty Programs
It’s summer, and for many, that means it’s time for travel.
Jul 22
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Gad Allon
6
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Summer Travel and the Changing Landscape of Airline Loyalty Programs
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The Great Strava Debate: To Free or Not to Free
I’ve mentioned the idea of ‘running’ office hours before (i.e., running with students while discussing topics related and unrelated to class), so while…
Jul 15
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Gad Allon
10
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The Great Strava Debate: To Free or Not to Free
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The Impact of Gen AI on Service Jobs
Several months ago, Klarna, a ‘buy-now-pay-later’ firm, announced the global rollout of its AI assistant, powered by OpenAI.
Jul 8
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Gad Allon
7
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The Impact of Gen AI on Service Jobs
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Get Off My Sidewalks
Jul 18, 2022
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Gad Allon
12
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Get Off My Sidewalks
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The Case Against Self-Checkouts
Aug 23, 2021
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Gad Allon
10
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The Case Against Self-Checkouts
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Southwest Airlines Meltdown: The Real Root Cause
Jan 2, 2023
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Gad Allon
28
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Southwest Airlines Meltdown: The Real Root Cause
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Scaling the Bitter Bean: How Blank Street Brews Success with a Dash of Mediocrity and a Shot of Frosty Service
Apr 3, 2023
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Gad Allon
26
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Scaling the Bitter Bean: How Blank Street Brews Success with a Dash of Mediocrity and a Shot of Frosty Service
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Uber is Finally … Profitable: What Drove This?
Mar 11
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Gad Allon
19
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Uber is Finally … Profitable: What Drove This?
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First Principles Thinking: Tesla Unboxing the Assembly Line
May 29, 2023
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Gad Allon
17
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First Principles Thinking: Tesla Unboxing the Assembly Line
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Good Taylorism, Bad Taylorism
Several weeks ago, Wells Fargo laid off employees for allegedly faking work.
Jul 1
•
Gad Allon
7
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Good Taylorism, Bad Taylorism
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Running on Lies: How Spring Energy’s ‘Awesome Sauce’ and Toyota’s Safety Scandals Misled Consumers
In the ultra-running world, where endurance plays second fiddle only to nutrition, recent revelations about the accuracy of sports nutrition labels have…
Jun 24
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Gad Allon
12
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Running on Lies: How Spring Energy’s ‘Awesome Sauce’ and Toyota’s Safety Scandals Misled Consumers
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New York’s Controversial Delay of Congestion Pricing
Just weeks before the plan was set to take effect, New York Governor Kathy Hochul announced an indefinite delay in implementing congestion pricing in…
Jun 17
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Gad Allon
9
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New York’s Controversial Delay of Congestion Pricing
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Challenges and Trends in Shifting Global Supply Chains: When De-risking Becomes Re-risking
In recent years, numerous industries have been restructuring their supply chains away from China.
Jun 10
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Gad Allon
7
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Challenges and Trends in Shifting Global Supply Chains: When De-risking Becomes Re-risking
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The Economics and Operations of Vintage Clothing
I have three kids who are smart, hardworking, and also stylish (something they didn’t get from me…). Over the last few years, I’ve noticed that their…
Jun 3
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Gad Allon
15
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The Economics and Operations of Vintage Clothing
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The Rise and Retreat of Ghost Kitchens: A Culinary Revolution Reconsidered
Several weeks ago, there was an onslaught of articles on the death of the ghost kitchen.
May 27
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Gad Allon
5
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The Rise and Retreat of Ghost Kitchens: A Culinary Revolution Reconsidered
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Sweetgreen’s Sizzling Steak Strategy: Attracting Men, Scaling Up, and Crunching Numbers
Over the last few days, we witnessed an interesting development in the healthy food arena. Sweetgreen, known for catering to customers who prioritize…
May 20
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Gad Allon
9
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Sweetgreen’s Sizzling Steak Strategy: Attracting Men, Scaling Up, and Crunching Numbers
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Robotaxis: Uber’s Autopilot Anxiety
Recently, there have been a few notable announcements in mobility and ride-sharing.
May 13
•
Gad Allon
9
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Robotaxis: Uber’s Autopilot Anxiety
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Navigating the Complexity of Drug Shortages in the Healthcare Industry
Over the past weeks, several gut-wrenching stories surfaced regarding the impact of drug shortages, such as that of a high school football coach who…
May 6
•
Gad Allon
11
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Navigating the Complexity of Drug Shortages in the Healthcare Industry
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